Problems

Possible Causes

Remedies

No action when power is switched on

Power supply fault

Replace

Bad connection of the power

Correct

Transformer damaged

Replace

Abnormal self-check. Images with motor noise

Mechanical failure

Repair

Camera inclined

Reinstall

Power supply not enough

Replace

Normal self-check but no images

Video signal fault

Reinstall

Bad connection of the video

Press to connect well

Camera damaged

Replace

Normal self-check but out of control

RS485 bus bad connection

Check the RS485 connection

Dome ID setup is wrong

Reselect

Protocol setup is wrong

Reset and Switch ON again

Vague image

Bad connection of the video

Press to connect well

Power supply not enough

Replace

Dome camera out of control

Self check error

Switch ON again

Bad connection of control

Press to connect well

Bad control of matrix

Switch ON again